Google Messages RCS-based Chat Features is now available widely. But many users are facing RCS not connecting issues on their Android phone. Many users report that they are getting the error message “Trying to verify your number…” when turning on the chat features on their Android phone. Here are four methods to fix chat features not connecting issue on Android phone. If your service provider supports RCS, here are a few reasons for not connecting to the chat features in Google Messages.
Steps to Fix Chat Features Not Connecting Issue of Google Messages
Update: A VPN connection can also cause the RCS not connection issue. First Method: Clear data of Carrier Services and Google Messages Apps Deleting app data in Carrier Services and Google Messages app may solve the issue that saying “Trying to verify your number…” on the RCS settings page. Follow the steps below to clear the data of both apps. Second Method: Uninstall Carrier Services Update If an update corrupts the carrier services data, it will cause the connecting issue in Google Messages Chat features (RCS). So uninstalling the Carrier Services update and installing the new update will fix the problem. To do so, follow the steps below. If your carrier supports RCS, you will get the chat feature on your Android phone. Third Method: Signup for the Google Messages Beta program After gets installed the beta update and if your carrier supports RCS, you will get the chat feature on your Android phone. Fourth Method: Enable Chat Features in Messages for Web If the above methods do not help you, try by enabling chat features in Messages for web. This is a temporary fix and may work for you. Turning on chat features in Messages for web will turn on the feature on your phone as well. If the above four methods do not help you fix the Google Messages Chat Feature connecting issue, then it may be due to your service provider does not support RCS. Original Post April 7 2021; Update (August 8, 2021): As per the reports from some users, a VPN connection can also cause the RCS not connecting issue on Android phones. So, disable the VPN and try setting up RCS again. According to another user, removing an inactive VPN from the phone helps him to connect to RCS. To delete an inactive VPN, go to Settings, tap on Network and Internet and choose VPN from the Advanced option. If VPN is listed, tap on the gear icon next to the VPN name and tap on Forget VPN. More Resources:
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